Shipping policy
Shipping Policy
Thank you for shopping with [Trendora]. Below is everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped promptly.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
International Shipping
We offer international shipping to select countries. Delivery times may vary between 7–21 business days depending on the destination.
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you need further assistance, reach out to us at [kietnguyen96n69@gmail.com].
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can assist you.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Email: [kietnguyen96n69@gmail.com]
This Shipping Policy is subject to change without notice.